If she does not deliver
You paid and nothing came? Ask her in your inbox, then report the order. Here is what you can do and what we can do.
Most delays have a simple reason. Start with your inbox.
1. Ask her
Write to her in the thread of the order in your inbox. Say what you paid, when and how. Give her a day to answer.
2. Report the order
If she does not answer or will not deliver, report her from that thread: open the ⋯ menu at the top and pick Report. Our team looks at the thread and the order card, and a creator who takes money and does not deliver loses her account.
3. Your payment
If you paid with Credits, tap Something wrong? on the order card; the Credits stay held while our team looks at the order and decides. If you paid her directly, feetpics was not part of that payment and cannot pay it back. Ask the payment service you used whether it can help; a PayPal Goods and Services payment can be disputed with PayPal, a crypto payment is final.
4. Tell us
Contact support with her username and the date of your payment.
Thank you for telling us.
Tell us what you need and we will help you.
Still have a question?
The help center answers most of them. Our support team handles the rest.